{"id":2341,"date":"2025-03-21T17:36:31","date_gmt":"2025-03-21T12:06:31","guid":{"rendered":"https:\/\/indiaexcite.com\/online\/?page_id=2341"},"modified":"2025-06-26T10:51:10","modified_gmt":"2025-06-26T05:21:10","slug":"ticket-based-support-system","status":"publish","type":"page","link":"https:\/\/indiaexcite.com\/online\/ticket-based-support-system\/","title":{"rendered":"Ticket-Based Support System"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2341\" class=\"elementor elementor-2341\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f49b8b2 e-flex e-con-boxed e-con e-parent\" data-id=\"f49b8b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95b1f9f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"95b1f9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">IndiaExcite Ticket-Based Support System<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76ba562 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"76ba562\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/TBSS-1024x576.jpg\" class=\"attachment-large size-large wp-image-2344\" alt=\"\" srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/TBSS-1024x576.jpg 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/TBSS-300x169.jpg 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/TBSS-768x432.jpg 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/TBSS-750x422.jpg 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/TBSS.jpg 1120w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eba0f81 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"eba0f81\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>A Comprehensive, Secure, and Intelligent Help Desk Solution\u00a0 <\/strong><\/h4><p>In today\u2019s fast-paced business environment, customer support plays a crucial role in customer satisfaction and retention. <strong>IndiaExcite\u2019s Ticket-Based Support System<\/strong> is <strong>a self-hosted, feature-rich help desk solution<\/strong> designed <strong>to **streamline support requests, manage tickets efficiently, offer real-time assistance, and integrate payments seamlessly.<\/strong>\u00a0<\/p><p><span style=\"color: var( --e-global-color-text );\">Whether you run a <\/span><strong style=\"color: var( --e-global-color-text );\">business, SaaS platform, eCommerce store, or service-based enterprise<\/strong><span style=\"color: var( --e-global-color-text );\">, IndiaExcite\u2019s support system ensures that your customers get the assistance they need\u2014quickly, effectively, and securely.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c9cafe elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6c9cafe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:550}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Key Features of IndiaExcite\u2019s Support System<\/strong><\/h3><ul><li><h5><strong> Easy Web Installation<\/strong><\/h5><\/li><\/ul><p>Setting up a support system should be hassle-free. IndiaExcite provides a <strong>step-by-step installer wizard<\/strong> that allows you to get your support desk up and running within minutes. No programming skills required!<\/p><ol start=\"2\"><li><h5><strong> Remote Server Login (Single Sign-On &#8211; SSO)<\/strong><\/h5><\/li><\/ol><p>Already have an existing service with a large number of users? <strong>IndiaExcite\u2019s SSO feature allows users to log in with existing credentials<\/strong> from another platform. This eliminates the need for multiple logins and improves user experience.<\/p><ol start=\"3\"><li><h5><strong> Live Web Chat &amp; Client Help Desk<\/strong><\/h5><\/li><\/ol><p>Offer <strong>real-time assistance<\/strong> to your customers with our <strong>Live Chat feature.<\/strong> Visitors can instantly connect with your support agents, reducing ticket volume and ensuring immediate resolutions.<\/p><ol start=\"4\"><li><h5><strong> Knowledge Base &amp; Self-Service Portal<\/strong><\/h5><\/li><\/ol><p>Reduce unnecessary support requests with a <strong>built-in knowledge base<\/strong>. This allows customers to search for <strong>frequently asked questions (FAQs), tutorials, and troubleshooting guides<\/strong> before raising a ticket. It <strong>automatically suggests solutions when users submit tickets<\/strong>, minimizing agent workload.<\/p><ol start=\"5\"><li><h5><strong> Email to Ticket Conversion (Email Piping)<\/strong><\/h5><\/li><\/ol><p>Never miss a support request again! Customers can <strong>create support tickets simply by sending an email<\/strong>, and responses can be managed directly through email replies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3310f56 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"3310f56\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:750}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol start=\"6\">\n \t<li>\n<h5><strong> User Feedback &amp; Ratings<\/strong><\/h5>\n<\/li>\n<\/ol>\nCollect valuable insights through <strong>automated feedback emails<\/strong>. Customers can rate the support experience through like\/dislike buttons, which link to a detailed feedback form. This helps in measuring performance and improving customer service.\n<ol start=\"7\">\n \t<li>\n<h5><strong> AI-Powered Proactive Search<\/strong><\/h5>\n<\/li>\n<\/ol>\nOur <strong>intelligent search engine<\/strong> ensures that users <strong>quickly find relevant articles, even if there are spelling mistakes<\/strong> in their queries.\n<ol start=\"8\">\n \t<li>\n<h5><strong> Smart Timezone Control<\/strong><\/h5>\n<\/li>\n<\/ol>\nUnlike other ticketing systems, <strong>IndiaExcite automatically adjusts timezone settings<\/strong> based on the user\u2019s IP. This means:\n<ul>\n \t<li>Customers see the ticket times in <strong>their own timezone<\/strong><\/li>\n \t<li>Admins and support agents see ticket times <strong>in their timezone<\/strong><\/li>\n<\/ul>\n<ol start=\"9\">\n \t<li>\n<h5><strong> Advanced Security Features<\/strong><\/h5>\n<\/li>\n<\/ol>\nWe take security seriously. IndiaExcite\u2019s system includes:\n<ul style=\"list-style: disc; margin: 0px 0px 0px 30px;\">\n \t<li><strong>CSRF protection<\/strong><\/li>\n \t<li><strong>Brute force login security <\/strong><\/li>\n \t<li><strong>Automatic suspicious IP blocking <\/strong><\/li>\n \t<li><strong>Manual IP block &amp; release options<\/strong><\/li>\n \t<li><strong>Secure file uploads, ensuring only authorized access<\/strong><\/li>\n<\/ul>\n<ol start=\"10\">\n \t<li>\n<h5><strong> Custom Fields &amp; Category-Based Ticket Management<\/strong><\/h5>\n<\/li>\n<\/ol>\nCustomize your support forms with <strong>category-wise custom fields.<\/strong> Each category can have its own form fields, ensuring that agents receive all the relevant information.\n<ol start=\"11\">\n \t<li>\n<h5><strong> Social Media Login Integration<\/strong><\/h5>\n<\/li>\n<\/ol>\nAllow users to <strong>log in using their social media accounts,<\/strong> including Google, Facebook, Twitter, LinkedIn, GitHub, and more.\n<ol start=\"12\">\n \t<li>\n<h5><strong> Seamless Payment Integration (Powered by PayPal)<\/strong><\/h5>\n<\/li>\n<\/ol>\nCharge for premium support services directly within the system. Whether it\u2019s <strong>hosting fees, maintenance costs, or consultation fees,<\/strong> payments can be collected easily via <strong>PayPal.<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a64255f elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"a64255f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:950}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol start=\"13\">\n \t<li>\n<h5><strong> Role-Based Access &amp; Custom Privileges <\/strong><\/h5>\n<\/li>\n<\/ol>\nDefine <strong>custom user roles<\/strong> with specific privileges. Assign agents, managers, and administrators with different access levels for efficient management.\n<ol start=\"14\">\n \t<li>\n<h5><strong> Customizable Email Templates &amp; Canned Responses <\/strong><\/h5>\n<\/li>\n<\/ol>\nEasily modify pre-written <strong>email templates<\/strong> to match your brand voice. Save time by using <strong>canned responses<\/strong> for frequently asked questions.\n<ol start=\"15\">\n \t<li>\n<h5><strong> Smart Notifications for Admins &amp; Users<\/strong><\/h5>\n<\/li>\n<\/ol>\nReceive <strong>instant notifications via email or on-screen alerts<\/strong> for new tickets, updates, or responses.\n\n<ol start=\"16\">\n \t<li>\n<h5><strong> Auto Ticket Assignment &amp; Auto Closing<\/strong><\/h5>\n<\/li>\n<\/ol>\n<ul>\n \t<li><strong>Auto Assignment<\/strong>: Define ticket routing rules so that incoming tickets are automatically assigned to the right support agents.<\/li>\n \t<li><strong>Auto Closing:<\/strong> Set predefined rules to <strong>automatically close tickets<\/strong> after a set period of inactivity.<\/li>\n<\/ul>\n<ol start=\"17\">\n \t<li>\n<h5><strong> Admin Privileges &amp; Internal Notes<\/strong><\/h5>\n<\/li>\n<\/ol>\n<ul style=\"list-style: disc; margin: 0px 0px 0px 30px;\">\n \t<li><strong>Admin-Only Notes:<\/strong> Add internal notes on tickets that are <strong>visible only to administrators<\/strong> and staff.<\/li>\n \t<li><strong>Create Tickets for Clients:<\/strong> If customers contact you outside the portal, <strong>admins can manually create a ticket<\/strong> on their behalf.<\/li>\n<\/ul>\n<ol start=\"18\">\n \t<li>\n<h5><strong> Work Log for Support Agents<\/strong><\/h5>\n<\/li>\n<\/ol>\nKeep track of work done on each ticket! Agents can log tasks, making it easy to review progress and responses.\n<ol start=\"19\">\n \t<li>\n<h5><strong> Announcements &amp; Notifications System<\/strong><\/h5>\n<\/li>\n<\/ol>\nPublish announcements for <strong>customers or staff<\/strong> to keep everyone informed about updates, maintenance schedules, or promotions.\n<ol start=\"20\">\n \t<li>\n<h5><strong> Multiple Themes &amp; Customization Options<\/strong><\/h5>\n<\/li>\n<\/ol>\n<ul style=\"list-style: disc; margin: 0px 0px 0px 30px;\">\n \t<li>Choose from <strong>multiple themes<\/strong><\/li>\n \t<li>Customize the <strong>color scheme<\/strong><\/li>\n \t<li>Auto-update feature ensures <strong>you always have the latest designs<\/strong><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7574a7c elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7574a7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:1150}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol start=\"21\">\n \t<li>\n<h5><strong> File Upload Management &amp; Privacy<\/strong><\/h5>\n<\/li>\n<\/ol>\n<ul>\n \t<li>Restrict file upload types and sizes<\/li>\n \t<li><strong>Only the uploader and admin can access files-<\/strong>even if someone has the direct link, they <strong>cannot download<\/strong> the file<\/li>\n<\/ul>\n<ol start=\"22\">\n \t<li>\n<h5><strong> Auto Update System<\/strong><\/h5>\n<\/li>\n<\/ol>\nReceive <strong>automatic notifications when new updates are available<\/strong>. Updating is as simple as clicking a button!\n<ol start=\"23\">\n \t<li>\n<h5><strong> Multi-Language Support <\/strong><\/h5>\n<\/li>\n<\/ol>\nSupport customers in their <strong>preferred language<\/strong>. Admins and customers can select different languages for a <strong>localized experience.<\/strong>\n<ol start=\"24\">\n \t<li>\n<h5><strong> GDPR Compliance &amp; Privacy Controls <\/strong><\/h5>\n<\/li>\n<\/ol>\n<ul style=\"list-style: disc; margin: 0px 0px 0px 30px;\">\n \t<li><strong>User data privacy controls<\/strong><\/li>\n \t<li><strong>Data removal and access options<\/strong><\/li>\n \t<li>Fully compliant with <strong>**GDPR regulations<\/strong><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-797acf5 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"797acf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:750}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Why Choose IndiaExcite\u2019s Ticket-Based Support System?<\/strong><\/h3><ul style=\"list-style: disc; margin: 0px 0px 0px 30px;\"><li><strong>End-to-End Help Desk Solution**<\/strong> \u2013 Everything from *<strong>*live chat, email support, ticketing, and payments<\/strong>** in one platform.<\/li><li><strong>Highly Scalable**<\/strong> \u2013 Whether you have <strong>**10 customers or 10,000**,<\/strong> IndiaExcite is built to handle **large volumes of tickets efficiently**.<\/li><li><strong>Automation &amp; AI-Driven Assistance**<\/strong> \u2013 Save time with **<strong>auto ticket management, proactive search, and instant ticket resolution suggestions**.<\/strong><\/li><li><strong>Robust Security &amp; Data Protection**<\/strong> \u2013 **<strong>Industry-standard security<\/strong>** with encrypted data and role-based access.<\/li><li><strong>Completely Customizable<\/strong> \u2013 From themes and ticket categories to user roles and email templates, everything is <strong>tailored to your business needs. <\/strong><\/li><\/ul><h3><strong>Get Started with IndiaExcite Today!<\/strong><\/h3><p>Transform your customer support experience with a <strong>powerful, intelligent, and secure support system.<\/strong><\/p><p><strong>\ud83d\ude80<\/strong><strong> Want a Demo? Contact Us Now!<\/strong><\/p><p><strong>\ud83d\udce7<\/strong><strong> support@indiaexcite.net | <\/strong><strong>\ud83c\udf10<\/strong><strong> www.indiaexcite.net<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b93ca44 elementor-widget elementor-widget-text-editor\" data-id=\"b93ca44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>ticket based support system &#8211; helpdesk software india &#8211; client query tracking system &#8211; indiaexcite ticketing system<\/div><div>service desk software &#8211; support ticket crm &#8211; issue management platform &#8211; web-based helpdesk<\/div><div>#SupportTicketSystem #HelpdeskIndia #IndiaexciteSupport #ClientQueryTool #ServiceDeskSoftware #TicketCRM #SLAAlertSystem #CustomerSupportTool<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd7933b elementor-widget elementor-widget-heading\" data-id=\"dd7933b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SCREENSHOTS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43e690c gallery-spacing-custom elementor-widget elementor-widget-image-gallery\" data-id=\"43e690c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-gallery\">\n\t\t\t<div id='gallery_1' class='gallery galleryid-2341 gallery-columns-3 gallery-size-full'><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" 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size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/user-list-2.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/user-list-2.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/user-list-2-300x137.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/user-list-2-1024x469.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/user-list-2-768x352.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/user-list-2-750x344.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/user-list-2-1140x522.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"43e690c\" data-elementor-lightbox-title=\"ADMIN-DASHBOARD\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjY5NiwidXJsIjoiaHR0cHM6XC9cL2luZGlhZXhjaXRlLmNvbVwvb25saW5lXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wM1wvQURNSU4tREFTSEJPQVJELnBuZyIsInNsaWRlc2hvdyI6IjQzZTY5MGMifQ%3D%3D\" href='https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ADMIN-DASHBOARD.png'><img loading=\"lazy\" decoding=\"async\" width=\"1347\" height=\"633\" src=\"\" class=\"attachment-full size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ADMIN-DASHBOARD.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ADMIN-DASHBOARD.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ADMIN-DASHBOARD-300x141.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ADMIN-DASHBOARD-1024x481.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ADMIN-DASHBOARD-768x361.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ADMIN-DASHBOARD-750x352.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ADMIN-DASHBOARD-1140x536.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure><br style=\"clear: both\" \/><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"43e690c\" data-elementor-lightbox-title=\"client-list\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjY5OSwidXJsIjoiaHR0cHM6XC9cL2luZGlhZXhjaXRlLmNvbVwvb25saW5lXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wM1wvY2xpZW50LWxpc3QucG5nIiwic2xpZGVzaG93IjoiNDNlNjkwYyJ9\" href='https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/client-list.png'><img loading=\"lazy\" decoding=\"async\" width=\"1347\" height=\"491\" src=\"\" class=\"attachment-full size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/client-list.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/client-list.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/client-list-300x109.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/client-list-1024x373.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/client-list-768x280.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/client-list-750x273.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/client-list-1140x416.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"43e690c\" data-elementor-lightbox-title=\"custom-field-list\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjcwMSwidXJsIjoiaHR0cHM6XC9cL2luZGlhZXhjaXRlLmNvbVwvb25saW5lXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wM1wvY3VzdG9tLWZpZWxkLWxpc3QucG5nIiwic2xpZGVzaG93IjoiNDNlNjkwYyJ9\" href='https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/custom-field-list.png'><img loading=\"lazy\" decoding=\"async\" width=\"1347\" height=\"562\" src=\"\" class=\"attachment-full size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/custom-field-list.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/custom-field-list.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/custom-field-list-300x125.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/custom-field-list-1024x427.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/custom-field-list-768x320.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/custom-field-list-750x313.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/custom-field-list-1140x476.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"43e690c\" data-elementor-lightbox-title=\"DASHBOARD\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjcwMiwidXJsIjoiaHR0cHM6XC9cL2luZGlhZXhjaXRlLmNvbVwvb25saW5lXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wM1wvREFTSEJPQVJELTQucG5nIiwic2xpZGVzaG93IjoiNDNlNjkwYyJ9\" href='https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/DASHBOARD-4.png'><img loading=\"lazy\" decoding=\"async\" width=\"1347\" height=\"633\" src=\"\" class=\"attachment-full size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/DASHBOARD-4.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/DASHBOARD-4.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/DASHBOARD-4-300x141.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/DASHBOARD-4-1024x481.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/DASHBOARD-4-768x361.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/DASHBOARD-4-750x352.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/DASHBOARD-4-1140x536.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure><br style=\"clear: both\" \/><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"43e690c\" data-elementor-lightbox-title=\"role-list\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjcwNSwidXJsIjoiaHR0cHM6XC9cL2luZGlhZXhjaXRlLmNvbVwvb25saW5lXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wM1wvcm9sZS1saXN0LnBuZyIsInNsaWRlc2hvdyI6IjQzZTY5MGMifQ%3D%3D\" href='https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-list.png'><img loading=\"lazy\" decoding=\"async\" width=\"1347\" height=\"567\" src=\"\" class=\"attachment-full size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-list.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-list.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-list-300x126.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-list-1024x431.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-list-768x323.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-list-750x316.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-list-1140x480.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"43e690c\" data-elementor-lightbox-title=\"role-access\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjcwNCwidXJsIjoiaHR0cHM6XC9cL2luZGlhZXhjaXRlLmNvbVwvb25saW5lXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wM1wvcm9sZS1hY2Nlc3MucG5nIiwic2xpZGVzaG93IjoiNDNlNjkwYyJ9\" href='https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-access.png'><img loading=\"lazy\" decoding=\"async\" width=\"1347\" height=\"603\" src=\"\" class=\"attachment-full size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-access.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-access.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-access-300x134.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-access-1024x458.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-access-768x344.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-access-750x336.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/role-access-1140x510.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"43e690c\" data-elementor-lightbox-title=\"email-templates\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjcwMywidXJsIjoiaHR0cHM6XC9cL2luZGlhZXhjaXRlLmNvbVwvb25saW5lXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wM1wvZW1haWwtdGVtcGxhdGVzLnBuZyIsInNsaWRlc2hvdyI6IjQzZTY5MGMifQ%3D%3D\" href='https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/email-templates.png'><img loading=\"lazy\" decoding=\"async\" width=\"1347\" height=\"618\" src=\"\" class=\"attachment-full size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/email-templates.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/email-templates.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/email-templates-300x138.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/email-templates-1024x470.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/email-templates-768x352.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/email-templates-750x344.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/email-templates-1140x523.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure><br style=\"clear: both\" \/><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"43e690c\" data-elementor-lightbox-title=\"ticket-list\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjcwNiwidXJsIjoiaHR0cHM6XC9cL2luZGlhZXhjaXRlLmNvbVwvb25saW5lXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wM1wvdGlja2V0LWxpc3QucG5nIiwic2xpZGVzaG93IjoiNDNlNjkwYyJ9\" href='https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ticket-list.png'><img loading=\"lazy\" decoding=\"async\" width=\"1347\" height=\"869\" src=\"\" class=\"attachment-full size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ticket-list.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ticket-list.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ticket-list-300x194.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ticket-list-1024x661.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ticket-list-768x495.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ticket-list-750x484.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/ticket-list-1140x735.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure><figure class='gallery-item'>\n                <div class='gallery-icon landscape'>\n                    <a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"43e690c\" data-elementor-lightbox-title=\"create-ticket\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjcwMCwidXJsIjoiaHR0cHM6XC9cL2luZGlhZXhjaXRlLmNvbVwvb25saW5lXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI1XC8wM1wvY3JlYXRlLXRpY2tldC5wbmciLCJzbGlkZXNob3ciOiI0M2U2OTBjIn0%3D\" href='https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/create-ticket.png'><img loading=\"lazy\" decoding=\"async\" width=\"1347\" height=\"1144\" src=\"\" class=\"attachment-full size-full lazyload\" alt=\"\" data-src=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/create-ticket.png\" data-sizes=\"auto\" data-srcset=\"https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/create-ticket.png 1347w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/create-ticket-300x255.png 300w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/create-ticket-1024x870.png 1024w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/create-ticket-768x652.png 768w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/create-ticket-750x637.png 750w, https:\/\/indiaexcite.com\/online\/wp-content\/uploads\/2025\/03\/create-ticket-1140x968.png 1140w\" data-expand=\"700\" \/><\/a>\n                <\/div><\/figure>\n                <br style='clear: both' \/>\n            <\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f0e252 e-flex e-con-boxed e-con e-parent\" data-id=\"9f0e252\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1df78eb e-con-full e-flex e-con e-child\" data-id=\"1df78eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a675c64 e-con-full e-flex e-con e-child\" data-id=\"a675c64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-907dbc5 elementor-widget elementor-widget-heading\" data-id=\"907dbc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enquire Form<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44581ce elementor-widget elementor-widget-shortcode\" data-id=\"44581ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"forminator-ui forminator-custom-form forminator-custom-form-3068 forminator-design--default  forminator_ajax\" data-forminator-render=\"0\" data-form=\"forminator-module-3068\" data-uid=\"69d2e33e7e075\"><br\/><\/div><form\n\t\t\t\tid=\"forminator-module-3068\"\n\t\t\t\tclass=\"forminator-ui forminator-custom-form forminator-custom-form-3068 forminator-design--default  forminator_ajax\"\n\t\t\t\tmethod=\"post\"\n\t\t\t\tdata-forminator-render=\"0\"\n\t\t\t\tdata-form-id=\"3068\"\n\t\t\t\t data-color-option=\"theme\" data-design=\"default\" data-grid=\"open\" style=\"display: none;\"\n\t\t\t\tdata-uid=\"69d2e33e7e075\"\n\t\t\t><div role=\"alert\" aria-live=\"polite\" class=\"forminator-response-message forminator-error\" aria-hidden=\"true\"><\/div><div class=\"forminator-row\"><div id=\"name-1\" class=\"forminator-field-name forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-name-1_69d2e33e7e075\" id=\"forminator-field-name-1_69d2e33e7e075-label\" class=\"forminator-label\">First Name <span class=\"forminator-required\">*<\/span><\/label><input type=\"text\" name=\"name-1\" value=\"\" placeholder=\"E.g. John\" id=\"forminator-field-name-1_69d2e33e7e075\" class=\"forminator-input forminator-name--field\" aria-required=\"true\" autocomplete=\"name\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"email-1\" class=\"forminator-field-email forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-email-1_69d2e33e7e075\" id=\"forminator-field-email-1_69d2e33e7e075-label\" class=\"forminator-label\">Email Address <span class=\"forminator-required\">*<\/span><\/label><input type=\"email\" name=\"email-1\" value=\"\" placeholder=\"E.g. john@gmail.com\" id=\"forminator-field-email-1_69d2e33e7e075\" class=\"forminator-input forminator-email--field\" data-required=\"true\" aria-required=\"true\" autocomplete=\"email\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"phone-1\" class=\"forminator-field-phone forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-phone-1_69d2e33e7e075\" id=\"forminator-field-phone-1_69d2e33e7e075-label\" class=\"forminator-label\">Phone Number<\/label><input type=\"text\" name=\"phone-1\" value=\"\" placeholder=\"E.g. +91 9087654321\" id=\"forminator-field-phone-1_69d2e33e7e075\" class=\"forminator-input forminator-field--phone\" data-required=\"\" aria-required=\"false\" autocomplete=\"off\" \/><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"textarea-1\" class=\"forminator-field-textarea forminator-col forminator-col-12 \"><div class=\"forminator-field\"><label for=\"forminator-field-textarea-1_69d2e33e7e075\" id=\"forminator-field-textarea-1_69d2e33e7e075-label\" class=\"forminator-label\">Message<\/label><span id=\"forminator-field-textarea-1_69d2e33e7e075-description\" class=\"forminator-description\"><span data-limit=\"500\" data-type=\"characters\" data-editor=\"\">0 \/ 500<\/span><\/span><textarea name=\"textarea-1\" placeholder=\"Enter your message...\" id=\"forminator-field-textarea-1_69d2e33e7e075\" class=\"forminator-textarea\" rows=\"6\" style=\"min-height:100px;\" maxlength=\"500\" ><\/textarea><\/div><\/div><\/div><div class=\"forminator-row\"><div id=\"captcha-1\" class=\"forminator-field-captcha forminator-col forminator-col-12 \"><div class=\"forminator-captcha-left forminator-g-recaptcha\" data-theme=\"light\"  data-sitekey=\"6LeoDWEqAAAAAFtriqLoECTQilFvsRkSF4Bgs6Ql\" data-size=\"normal\"><\/div> <\/div><\/div><input type=\"hidden\" name=\"referer_url\" value=\"\" \/><div class=\"forminator-row forminator-row-last\"><div class=\"forminator-col\"><div class=\"forminator-field\"><button class=\"forminator-button forminator-button-submit\">Send Message<\/button><\/div><\/div><\/div><input type=\"hidden\" id=\"forminator_nonce\" name=\"forminator_nonce\" value=\"0dc934851d\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/online\/wp-json\/wp\/v2\/pages\/2341\" \/><input type=\"hidden\" name=\"form_id\" value=\"3068\"><input type=\"hidden\" name=\"page_id\" value=\"2341\"><input type=\"hidden\" name=\"form_type\" value=\"default\"><input type=\"hidden\" name=\"current_url\" value=\"https:\/\/indiaexcite.com\/online\/ticket-based-support-system\/\"><input type=\"hidden\" name=\"render_id\" value=\"0\"><input type=\"hidden\" name=\"action\" value=\"forminator_submit_form_custom-forms\"><\/form><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e6bb19 e-con-full e-flex e-con e-child\" data-id=\"1e6bb19\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ticket based support system &#8211; helpdesk software india &#8211; client query tracking system &#8211; indiaexcite ticketing system<br \/>\nservice desk software &#8211; support ticket crm &#8211; issue management platform &#8211; web-based helpdesk<br \/>\n#SupportTicketSystem #HelpdeskIndia #IndiaexciteSupport #ClientQueryTool #ServiceDeskSoftware #TicketCRM #SLAAlertSystem #CustomerSupportTool<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"categories":[],"tags":[152,156,150,151,153,155,149,154],"class_list":["post-2341","page","type-page","status-publish","hentry","tag-clientquerytool","tag-customersupporttool","tag-helpdeskindia","tag-indiaexcitesupport","tag-servicedesksoftware","tag-slaalertsystem","tag-supportticketsystem","tag-ticketcrm"],"_links":{"self":[{"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/pages\/2341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/comments?post=2341"}],"version-history":[{"count":19,"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/pages\/2341\/revisions"}],"predecessor-version":[{"id":3486,"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/pages\/2341\/revisions\/3486"}],"wp:attachment":[{"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/media?parent=2341"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/categories?post=2341"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/indiaexcite.com\/online\/wp-json\/wp\/v2\/tags?post=2341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}